Support & Help

Welcome to our Support & Help page! We're here to help you get the most out of our custom Power BI visual.

If you need assistance or have any questions, please feel free to reach out to our support team. You can contact us by email at contact@banzae.dev. Our support hours are Monday to Friday, 8AM - 4PM Central European Time (CEST).

In addition to our direct support, we offer a range of helpful resources to assist you. Our Help Center is a comprehensive library of articles, FAQs, and how-to guides that cover a variety of topics related to our custom visual. We also have an active community forum where you can connect with other users, share experiences and insights, and get answers to your questions.

If you're experiencing technical issues with our visual, please check out our Troubleshooting section. There, you'll find step-by-step instructions for resolving common issues and getting your visual back on track. We're committed to providing the help and support you need to succeed with our custom Power BI visual. So if you have any questions or concerns, don't hesitate to contact us!

Note that these things are still being developed and may be incomplete, please be patient while we're working on it. In the meantime if you have any issues, your best bet is to contact us via email at contact@banzae.dev